Why Sonic keeps making me sad....

So I am a lover of everything SONIC restaurant.  In the past I have never had a bad experience.  I have been to Sonics In Texas (my very first one), Colorado, Missouri and now Alabama.  At first our Sonic here was awesome. The help was friendly and service was fast.  Now fast forward a couple months.  We did see some ads for hiring at Sonic.  So we know they have recently been hiring.  But, that does NOT explain our last few experiences.

First we went down there and we wanted to order milk shakes.  So we pressed the button, no response.  We waited...no response.  We pressed it again no response.  So we had already been there 15 minutes. We switched places and finally got waited on.  Then we waited another 20 minutes for food.  It wasn't busy.  We only got shakes.  And when we finally got them...they were runny. I can only assume one person made them and no one brought them out.  A manager should have said remake them and should have personally come out....yes that is just my opinion.

Then we went back figuring it was just a bad night.  We were impressed by new screens and decided that it must have been an issue with the systems.  See our pretty new screens below.

Ok, So we pulled up excited about the new screens and pressed the button.  It came up that it was calling someone....and nothing......and it did it again....and nothing.  And it did it again...and nothing.  Finally we switched.  Same thing.  No answer.  So we finally went through drive through.  We were done in 5 minutes.  We were disappointed.

Then we went back last night.  We had run to Walmart and decided maybe the kinks were worked out of the system by now.  Well, again, we sat there, and we pushed the button.  We watched the manager joking around with employees.  We watched people sweep.  We pressed the button 3 times over 15 minutes. finally after 20 minutes someone came on and asked if they could help us.  During that time we saw 4 other cars pull in and wait and leave with nothing.  Then we ordered our drinks.  We sat and watched as milkshakes were made and handed out the drive through a couple of times.  But we sat there.  It looked as if no one worked there.  Again we waited a long time.  As we were about to leave without anything someone came out with our drinks.

Now first of all, I have food allergies so, I need to know which shake is which to avoid a reaction.  We asked her which one was witch.  She said I don't know what order he made them in....well ok.  Don't get snippy with the people who have been very patient for about 40 minutes waiting for 4 shakes. We noticed my sons was pretty much milk.  Mine was really runny.  My daughters was almost ok and my husbands was runny.  We pressed the button to ask for a manager and no response.  We finally just left and drank our substandard shakes.  They never even ran it through a mixer.  We know this because the flavor was all in the bottom.  So it was never even mixed.  What i think happened was someone was using the mixer someone put the stuff together and put it aside and then after a while..someone said oh man that was supposed to go out.  And it did but it was never mixed.

So I have already sent a message to the corporate office.  No response.  So I guess we won't get anything there any more.  Sad though.  I love their little snacks.

I did not receive anything free for writing this blog and I have not been paid to do this blog.